Olympic Mountain Polygraph

Payment and Refund Policy

Olympic Mountain Polygraph provides professional forensic psychophysiological detection of deception (polygraph) services administered by a certified examiner. To maintain the integrity of the examination process, safeguard examiner time, and ensure fairness to all clients, the following payment policy applies:

1. Payment Terms

• A non-refundable booking fee is required at the time of scheduling to secure an appointment.

• The remaining balance is due prior to the commencement of the examination.

• Payment may be made via approved methods (credit/debit card, cash, or other authorized arrangements).

2. Scope of Services

Each examination consists of:

• A pre-test interview to review the issues, examination procedures, and rights of the examinee. Third parties such as attorneys or spouses may be present during portions of the pre-test interview as necessary and/or requested by the examinee.

• A diagnostic examination conducted using validated polygraph techniques. During the diagnostic phase, only the examiner and examinee will be permitted in the examination room. No third-party observation or monitoring of the diagnostic examination is allowed.

• Post-test questioning, if applicable.

• A written report documenting the findings of the examination and supporting materials.

• For accuracy and transparency, the entire examination process will be audio and video recorded. This recording is maintained to ensure adherence to professional standards, maintain quality control, and provide legal defensibility.

Report Delivery:

• Following completion of scoring by the examiner, the written report will be emailed to the examinee, usually within two hours of completion of the examination.

• In rare circumstances (e.g., technical issues or the need for additional quality control), delivery may be delayed; the examinee will be notified if any delay is anticipated.

3. No Refunds Policy

• Payment secures examiner time, preparation, and professional services that are rendered regardless of the outcome.

• No refunds will be issued once an examination has begun, including for dissatisfaction with results or disclosures made.

• If an examinee arrives late, fails to appear, or is unable to complete the examination for reasons not attributable to Olympic Mountain Polygraph, fees are not refundable.

• Rescheduling may be offered at the examiner’s discretion if proper notice is given, subject to availability.

4. Client Acknowledgment

By scheduling and submitting payment, the client acknowledges and agrees that:

• They are paying for the administration of a professional forensic polygraph examination, not for a particular outcome.

• Results are based on physiological data recorded and evaluated according to validated standards.

• They understand the conditions of third-party presence, recording, and examiner-only diagnostic testing as outlined above.

• They have been informed of and agree to the no-refund policy and the report delivery timeline described in this policy.