Olympic Mountain Polygraph

Terms of service

Last Updated: September 2025

By scheduling an examination with Olympic Mountain Polygraph, you agree to the following terms. These Terms of Service are a summary; all clients will also review and sign the Olympic Mountain Polygraph Policy Packet before their examination.

1. Booking & Payment

  • A non-refundable booking fee is due at scheduling and earned upon receipt.

  • The remaining balance is due upon arrival.

  • Payment covers the examination process and professional opinion, not a guaranteed outcome.

  • Reports are typically delivered by email within two hours of exam completion; delivery may be extended if necessary.

  • All notifications must be made by phone (360-239-3154) or email (olympicmountainpolygraph@gmail.com). Pacific Time governs all deadlines.

  • Exceptions may be made for documented emergencies or events outside client control.

  • ADA accommodations may be requested at least 72 hours prior to the exam.

  • A valid government-issued photo ID is required. Examinees under 18 must have guardian consent and guardian presence for the pre-test.

2. Cancellations & No-Shows

  • Appointments begin promptly at the scheduled time (Pacific Time).

  • Arrivals 15+ minutes late without prior approval are considered a No-Show and forfeit the booking fee.

  • One complimentary reschedule is permitted with 48+ hours’ notice.

  • Exceptions may be considered for emergencies or ADA accommodations.

3. Recording & Consent

  • The entire process (pre-test, exam, post-test) is audio- and video-recorded.

  • Washington requires all-party consent; scheduling and signing the policy packet constitutes consent.

  • Third parties may observe pre-test only and must not interfere. No third parties may be present during the exam.

  • The examiner may exclude disruptive individuals.

4. Confidentiality & Reports

  • The examinee is the client of record and controls disclosure.

  • Reports are released only to the examinee or to a designated third party in writing.

  • Examinees may choose between:

    • Full report (includes interview), or

    • Abridged report (results only).

  • Reports are transmitted as password-protected PDFs or via secure encrypted link.

  • Reports and recordings are retained securely for 3 years, then destroyed.

  • If interpreters are required to administer the exam, they must be neutral, sign a confidentiality agreement, and not be a party to the dispute.

5. Retention & Security

  • Records are retained for a minimum of 3 years from exam date.

  • Digital records are stored on encrypted drives/cloud with backups.

  • At the end of retention, records are securely destroyed (cross-cut shredding or cryptographic erase).

  • In the event of a data breach, systems will be secured, scope assessed, and clients notified as required by law.

6. Complaints & Grievances

  • Written complaints will be acknowledged within 3 business days and responded to within 15 business days.

  • Clients may also contact the APA Ethics Committee for professional standards complaints.

7. General Terms

  • Examiner may terminate the exam if manipulation or interference is suspected.

  • Olympic Mountain Polygraph may provide signed policies/reports to processors to resolve payment disputes.

  • Records will only be released with a lawful subpoena or court order; examinees will be notified when legally permissible.

  • Disputes will be resolved in Mason County, WA Small Claims Court unless otherwise required by law.

  • Olympic Mountain Polygraph follows the APA Standards of Practice & Code of Ethics.

  • Policies include version control and last updated date.